Help using the Worldwide Directory Web Pages

INTRODUCTION
This is the Main Help File for the Worldwide Directory web pages. It explains how to navigate and administer the Directory and Contact listings for your locations. If you require further assistance please contact your local IT Department or Network Headquarters.



MAIN NAVIGATOR
The main navigator for the Worldwide Directory Home Page consists of the following links:

Contact UsDisplays the Network Headquarters contact information when clicked.
Hellmann Network Inc.Displays the Home Page of the Hellmann Network Inc. website when clicked.
Worldwide DirectoryDisplays the Home Page of the Worldwide Directory website when clicked.
AdministrationLogin to Update Directory and Contact Listings
Create, Update or Delete Contact Information
HelpDisplays this Help Page when clicked.
FAQDisplays the Frequently Asked Questions (FAQ) page when clicked.

The main navigator is context sensitive and will change depending upon which page is displayed

SUB NAVIGATOR
The sub navigator for the Worldwide Directory consists of the following links:

Hellmann Board MembersDisplays a listing of Hellmann Board Member Information when clicked
Hellmann IEB Members Displays a listing of Hellmann IEB Member Information when clicked
Network Headquarters Displays the Directory listing for Hellmann Network Headquarters and Contacts
Cities Displays a listing of all Offices, sorted in alphabetical order, by City
CountriesDisplays a listing of all Offices, categorized by Country
Geographic RegionsDisplays a listing of all Offices, categorized by Geographic Region then by Country
Contacts by CountryAll Contacts, categorized by Country, then by City
Contacts by Last NameAll Contacts, alphabetical by Contacts LastName
Email ListAll Email addresses for Directory Listing and Contacts, sorted by Country, then City
CommentsSubmit Comments or Questions Relating to the Worldwide Directory
To submit a comment:

Enter your information and any comments or questions related to the Worldwide Directory
Click on SUBMIT

This will send and email to Network Headquarters for follow up


ADMINISTRATION
The Administration section is where Country Administrators can login to update Directory and Contact listings.

Administration
  1. Click the Administration link to Login to the application
  2. Update Directory Listings
  3. Create, Update or Delete Contact Information
Creating Directory Listing
  1. New Directory Listings are created by Network Headquarters only. Please contact them with the Office details.
Updating Directory Information
  1. Click on the ADMINISTRATION link on the main page.
  2. The Authorization / Login page will be displayed
  3. Select your country from the list of countries. If you do not see your country, contact Network Headquarters. They will add your Country and provide a password.
  4. Enter your password as assigned by Network Headquarters.
  5. Click on the INPUT ABOVE AND CLICK HERE button
  6. If the password is correct, a list of all Cities and related Contacts will be displayed
  7. If the password is incorrect, an error screen will be displayed. Click on the Back button in your browser to return to the Change Authorization page and enter a valid password.
  8. If you experience the same error, contact Network Headquarter
Updating a City listing
  1. Click on Edit next to the listing for that city.
  2. Click on the Save Changes button located at the top of the form. This will save your changes and re-display the Directory page, showing the updated information..
  3. Click on the Close button to return to the Administration page where you can perform additional updates
Creating a Contact
  1. Click on Edit next to the listing for that city
  2. Click on the Add Contact button located at the top of the form
  3. Enter the Sort Order for the listing. This will be used to sort the Contacts when displaying. NOTE: If a number is not entered, the Contact will be sorted in alphabetical order, after any
  4. Contacts that have sort order specified
  5. Update the information on the form
  6. Enter all Contact Information
  7. Click on the Save Changes button located at the top of the form. This will save your changes and re-display the Contact page, showing the updated information.
  8. Click on the Close button to return to the Update Listing where you can perform additional updates.
Updating a Contact
  1. Click on Edit next to the Contact name
  2. Update the information on the form
  3. Click on the Save Changes button located at the top of the form. This will save your changes and re-display the Contact page, showing the updated information
  4. Click on the Close button to return to the Update Listing where you can perform additional updates.
Deleting a Contact
  1. Click on Edit next to the Contact name
  2. Click on the Delete Contact button located at the top of the form
  3. A prompt will display to confirm your action. To continue, click OK to continue or Cancel to cancel action. If you click OK, the Contact information will be marked to be deleted by the system and a confirmation will be displayed. Click on the Return to Previous Window link to return to the Directory Listing for that Contact. If you select Cancel, no action will be taken and the Contact information will remain on the screen.